Shipping Policies
Shipping Policy
Thank you for shopping with us! We're committed to providing a smooth and efficient shipping experience for your RC product purchases. Please review our shipping policy below:
Shipping Rates and Coverage
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Standard Shipping: We offer standard shipping rates for all orders. The cost is calculated based on the weight and dimensions of your package.
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Insurance: Our standard shipping rate includes coverage for up to $100 in insurance. If your order exceeds this value or if you would like additional insurance coverage for peace of mind, please contact our store before completing your purchase. We can provide a custom insurance quote to ensure your shipment is fully protected.
Processing Time
- Orders are typically processed within 1 business day. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Times
- Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided at checkout and may be subject to delays due to factors such as weather, carrier delays, or other unforeseen circumstances.
Shipping Destinations
- We currently ship to all addresses within Canada. For international shipping, please contact our store for more information on rates and availability.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
Shipping Issues
- If you experience any issues with your shipment, such as a lost or damaged package, please contact us immediately. We will work with you and the carrier to resolve any problems and ensure your satisfaction.
Contact Us
- For questions about shipping rates, insurance options, or any other shipping-related inquiries, please contact our store at skycrafthobbies@live.com or 905-631-6211. Our customer service team is here to assist you.
Thank you for choosing us for your RC product needs. We appreciate your business and look forward to serving you!